Personal Privacy and Bank Secrecy

The rules to ensure the protection of the privacy of the customers of the Mendes Gans Bank in CAYMAN ISLANDS (hereinafter the Bank) listed below give a description of the principles observed in the collection, storage, use and disclose customer data. To “customer data” means all data that the client has communicated to the Bank and which are treated as bank secrecy. These data include information on the status of the customer’s property; his / her personal data; transaction information, procedures and business activities; commercial or professional secrets; information on the ownership or business relationship. The Bank collects, stores, uses and discloses customer data only with the consent of the customer and in accordance with due process of law.


In data collection by the Customer borders bank itself to the minimum amount of data required for the high level of service.

With the aim of providing a higher level to its customers, the Company may require the customer to provide some additional information about himself / herself (eg, marital status, occupation, work, etc.).

The Bank maintains customer data as a comprehensive collection of data, updates them, checking the customer’s personal data once a year. The customer has the right to know himself / herself with and change his / her personal data (communicated to the Bank) in all branches of the Bank, as well as through electronic channels.

In the collection of customer data through electronic channels the bank is required to ensure that the data is transmitted to the Bank in a safe manner.


Under the Credit Institutions Act and in accordance with the Bank’s General Conditions of the Bank maintains and protects all data that customers have provided the Bank and who are treated as bank secrecy.

The customer’s personal data are accessible only to employees of the Bank who need the information to perform their duties.

The Bank employees who have access to customer data are required to maintain banking secrecy known to them under the internal regulations of the Bank. It ‘important to note that banking secrecy must be maintained for an unlimited period.

The Bank has an obligation to ensure that the technical equipment used for the preservation and protection of customer data corresponds to contemporary standards and safety requirements.


The Bank uses the personal data of the customer for the provision of banking services and for sending promotional material to its customers that, according to estimates by the Bank may be of interest to them. However, the customer has the right to refuse to receive such promotional materials, the presentation of a specific application to the Bank.

Transmission in all promotional materials from third parties (partners of the Bank) to its customers, the Bank does not disclose the personal information of its customers to third parties.